The short answers. If yours isn't here, write to the studio and we'll reply directly.
How do quotations work?
VIAA quotes before it charges. Add pieces to your bag and place your order at checkout - nothing is charged at that point. Your order summary is emailed to you, we confirm availability and your final price, and delivery and payment are arranged before dispatch.
Do I need an account?
Not to browse - the collection and your bag are open to everyone. You sign in with Google only when you place an order, so the summary and delivery updates reach your verified address. Your bag is saved while you sign in.Sign in →
Are the pieces in stock?
The collection runs in small batches, so stock moves. We confirm availability on every order before you pay, rather than letting you pay for something that has sold out.
What does it cost, and how is delivery charged?
Your final price, including delivery, is confirmed by email before any payment is taken. For how delivery is packed and charged, see our shipping page.Shipping & delivery →
Can I return or replace a piece?
Our returns page sets out how returns and replacements work. For a specific order, email sales@viaahomedecor.comand we'll take it from there.Returns & replacements →
What is The Monthly Edit?
A short set of handpicked pieces, refreshed every month - an easy place to start if the full collection feels like a lot.See this month's edit →
Do you sell lighting?
Decorative and commercial lighting ranges are carried by our partner brand, Vlight. Vases, decorative sculptures, planter pots, scented candles, coffee table books and artifacts are VIAA's own collection.
Do you work with designers and hospitality projects?
Yes. The same edit serves homes, cafés and lobbies. Email the scope of your project and we will quote across the full specification.Contact the studio →